Our Guarantee
All items on our site are guaranteed to meet your satisfaction or they may be returned within 10 days for exchange or credit, providing the item is in sellable condition. Any items that have leads cut, evidence of soldering or other sign of installation and/or use cannot be returned unless the product is defective. Please check and/or test your purchases upon receipt, even if the items are a back-up set for future use, and notify us of any problems within the warranty period. All new tubes, excluding Linear / Sweep tubes, are guaranteed to meet manufacturer’s specifications for 90 days, except for breakage or when damaged by operation outside manufacturer’s specified ratings. . Should it be necessary to return merchandise for exchange or credit, email us.
Our guarantee represents the consumer’s exclusive remedy for a defective product. Vacuum Tube Values expressly disclaims all other warranties, express or implied, for the products listed on this website.
Buyer is responsible for all shipping costs related to any warranty claim or product return. PayPal and credit card fees are not refundable and will be deducted from any refund.
Please contact us with any questions.
Returns
All items in our inventory are thoroughly tested and guaranteed to meet your satisfaction or they may be returned within 10 days for exchange or credit, providing the item is in a condition which would allow resale. Any items that have leads cut, evidence of soldering or other sign of installation and/or use cannot be returned. Please check and/or test your purchases upon receipt, even if the items are a back up set for future use, and notify us of any problems within the warranty period. Buyer is responsible for all shipping costs related to any warranty claim.
Items should be returned to:
Vacuum Tube Values
18136 Clifton Rd.
Lakewood, OH 44107
Limitation on Liability
Vacuum Tube Values shall not be liable for any indirect or consequential damages, including, but not limited to, personal injury or loss of income, arising out of the purchase or use of a product provided by Vacuum Tube Values, and in no event shall our liability exceed the price of the product.
Terms and conditions are subject to change without notice.